(Sekolah Tinggi Ilmu Ekonomi Nasional Banjarmasin, Indonesia)(2) Mohdari Mohdari
(Sekolah Tinggi Ilmu Ekonomi Nasional Banjarmasin, Indonesia)(3) Jumangin Jumangin
(Sekolah Tinggi Ilmu Ekonomi Nasional Banjarmasin, Indonesia)*corresponding author
AbstractThis research examines the impact of employee engagement on the performance of employees within Sasirangan MSMEs in Banjarmasin, with motivation serving as a mediating factor. The results reveal that employee engagement influences performance both directly and indirectly through motivation. High levels of engagement foster a positive connection between employees and the organization, which in turn strengthens their dedication and enhances the quality of their work. Motivation, whether intrinsic or extrinsic, plays a critical role as a mediator, amplifying the effect of employee engagement on performance. These findings are consistent with Social Exchange Theory, which posits that mutually beneficial relationships between employees and organizations lead to improved overall outcomes. From a practical perspective, this study highlights the importance of implementing strategies that enhance employee engagement for MSMEs, particularly Sasirangan MSMEs. Initiatives such as recognizing employee contributions, providing opportunities for personal growth, and cultivating a supportive work environment can significantly boost employee motivation, thereby improving performance. By fostering a culture of engagement, MSMEs can increase both the quantity and quality of work, contributing to greater organizational success and long-term sustainability. These insights enhance the theoretical understanding of employee engagement and offer actionable strategies for MSME managers to optimize performance through a motivated and engaged workforce. Keywordsemployee engagement; employee performance; motivation; MSMEs; Social Exchange Theory
|
DOIhttps://doi.org/10.47679/jrssh.v5i3.431 |
Article metrics10.47679/jrssh.v5i3.431 Abstract views : 81 | PDF views : 6 |
Cite |
Full Text Download
|
References
Adeola, A. A., Aminu, M., & Sabo, B. (2023). Moderating Effect of Dominant Logic on the Relationship between Innovation Capability and SMEs Performance in Abuja. Gusau International Journal of Management and Social Sciences, 6(3), 45–64. https://doi.org/10.57233/gijmss.v6i3.3
Ahmeti, F. (2023). Leveraging Employee Engagement For Competitive Advantage: Satisfaction And Work Motivation Management. Journal of Liberty and International Affairs, 9(2), 178–194. https://doi.org/10.47305/JLIA2392216a
Ahyati, I. U., Effan Najwaini, Siti Erma Ainah, & Febri Bonavita Jerli. (2021). Sistem Informasi Penjualan Berbasis Web Pada Umkm Kain Sasirangan Studi Kasus Pada Toko Abg Sasirangan Banjarmasin. Jurnal INTEKNA : Informasi Teknik Dan Niaga, 21(1), 22–29. https://doi.org/10.31961/intekna.v21i1.1123
Alistoun, G., & Upfold, C. (2014). Towards a culture of engagement leveraging the enterprise social network. In D. H. S., D. J., & D. J. (Eds.), Proceedings of the 8th European Conference on Information Management and Evaluation, ECIME 2014 (pp. 1–9). Academic Conferences and Publishing International Limited. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84942113174&partnerID=40&md5=0a9dc884ba160d047ef7eed177967147
Aprilia, N., Subroto, W. T., & Sakti, N. C. (2025). The Role of Small and Medium Enterprises (SMEs) in Supporting the People’s Economy in Indonesia. International Journal of Research and Scientific Innovation, XI(XII), 368–376. https://doi.org/10.51244/IJRSI.2024.11120036
Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdisciplinary Review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Dinkop. (2023). Laporan UMKM Sasirangan Teregistrasi NIB Tahun 2018-2023. Dinas Koperasi dan UKM Provinsi Kalimantan Selatan.
Dixit, R., & Sinha, V. (2021). Training as a strategic HRM tool to foster employee development in SMEs. In Handbook of Research on Strategies and Interventions to Mitigate COVID-19 Impact on SMEs (pp. 609–628). https://doi.org/10.4018/978-1-7998-7436-2.ch030
Enaifoghe, A. (2024). Enhancing Small and Medium Enterprises (SMEs) in a Globalized and Innovative Economy: Challenges and Opportunities. International Journal of Business, Economics, and Social Development, 5(2), 130–138. https://doi.org/10.46336/ijbesd.v5i2.655
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SEAGE Publication,Inc. California, USA.
Homans, G. C. (1958). Social Behavior as Exchange. American Journal of Sociology, 63(6), 597–606. https://doi.org/10.1086/222355
Hoxha, S., & Ramadani, R. (2024). The Impact of Intrinsic Motivation on the Sustainable Extra-Role Performance with the Mediating Role of Job Engagement. Sustainability (Switzerland), 16(17). https://doi.org/10.3390/su16177643
Hudoyo, A. S., Nurjanah, S., & Purwana, D. (2018). The importance of strengthening employee performance through leadership and engagement, with work motivation as an intermediary. In S. K.S. (Ed.), Proceedings of the 31st International Business Information Management Association Conference, IBIMA 2018: Innovation Management and Education Excellence through Vision 2020 (pp. 1369–1381). International Business Information Management Association, IBIMA. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85060829364&partnerID=40&md5=3612db8efad48d7ff1146eb197404886
Krejcie, R. V, & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607–610. https://doi.org/10.1177/001316447003000
Kurniawati, N. I., & Raharja, E. (2023). The Influence of Employee Engagement on Organizational Performance: A Systematic Review. WSEAS Transactions on Business and Economics, 20, 203–213. https://doi.org/10.37394/23207.2023.20.20
Mahohoma, T. (2018). The impact of entrepreneurial competencies on the performance of SMEs in the eThekwini Municipal Region, KwaZulu-Natal, South Africa. https://api.semanticscholar.org/CorpusID:169676972
Maksum, I. R., Sri Rahayu, A. Y., & Kusumawardhani, D. (2020). A social enterprise approach to empowering micro, small and medium enterprises (SMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030050
Mapaliey, V. L., & Idajati, H. (2022). Potensi dan Kendala dalam Pengembangan Kampung Wisata Sebagai Upaya Pemeliharaan Kualitas Lingkungan Permukiman di Kampung Sasirangan, Banjarmasin. Jurnal Penataan Ruang, 17(1), 1–7. https://doi.org/10.12962/j2716179X.v17i1.9301
Meenakshisundaram, K. S. (2017). Study on the impact of intrinsic, extrinsic motivation and employees performance towards employees engagement across different organisations in Tamilnadu, India towards building an irresistible organizations. Man in India, 97(22), 95–114. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85041315628&partnerID=40&md5=4e62bb972173d7e1abbbed5a2c27a684
Min, H. L., Tambunan, T. T. H., Santosa, B., & Sumiyarti. (2023). The Drivers of Sustainability Practices in SMEs and the Impact on Business Performance. Journal of Economics, Management and Trade, 29(12), 1–16. https://doi.org/10.9734/jemt/2023/v29i121172
Octaviani, N. (2023). Pengaruh Literasi Keuangan, Fintech Peer To Peer Lending Dan Payment Gateaway Terhadap Kinerja Keuangan UMKM di Kota Yogyakarta. Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 10(4), 1483–1498. https://doi.org/10.37606/publik.v10i4.856
Odoom, R., & Mensah, P. (2019). Brand orientation and brand performance in SMEs. Management Research Review, 42(1), 155–171. https://doi.org/10.1108/MRR-12-2017-0441
Pengemanan, R. C. N., Firdaus, M. A., & Hasnin, H. R. (2023). Pengaruh Budaya Organisasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Umkm Ruby. Indonesian Journal of Innovation Multidisipliner Research, 1(3), 344–351. https://doi.org/10.31004/ijim.v1i3.37
Quintás, M. A., Martínez-Senra, A. I., & Sartal, A. (2018). The Role of SMEs’ Green Business Models in the Transition to a Low- Carbon Economy: Differences in Their Design and Degree of Adoption Stemming from Business Size. Sustainability, 10, 2109. https://api.semanticscholar.org/CorpusID:44076337
Rajab, L., & Sugi, L. (2024). Strategies for the Success of Leaders in Managing Non-Formal Schools in Remote Areas in Indonesia. International Journal Of Social Science And Education Research Studies, 9(3), 7266–7277. https://doi.org/10.55677/ijssers/V04I8Y2024-06
Rostini, Ibadurrahman, Syahribulan, & Rahman, F. A. (2024). The Role of Digitalization In Improving Human Resources Management Performance at PT. Semen Indonesia Unit Tonasa in Makassar City. Economics and Business Journal (ECBIS), 3(1), 43–52. https://doi.org/10.47353/ecbis.v3i1.160
Salleh, E. S. M., Mansor, Z. D., Zainal, S. R. M., & Yasin, I. M. (2020). Multilevel Analysis on Employee Wellbeing: The Roles of Authentic Leadership, Rewards, and Meaningful Work. Asian Academy of Management Journal, 25(1), 123–146. https://doi.org/10.21315/aamj2020.25.1.7
Saputera, D., Ichsani, S., Wijaya, J. H., & Hendiarto, R. S. (2021). Development of Small and Medium Micro Business: A Geographical Outlook on West Java Province, Indonesia. Review of International Geographical Education Online, 11(1), 712–719. https://doi.org/10.33403/rigeo.800610
Sari, S. N. I. (2021). Pengaruh Pemberdayaan, Lama Mengelola Dan Pendapatan Terhadap Kinerja Usaha Mikro, Kecil Dan Menengah (UMKM). Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 8(1), 45–57. https://doi.org/10.37606/publik.v8i1.160
Sinha, B. C. (2021). Employee engagement, “Myth or reality”? A critical analysis of the entrepreneur and employee relationship in the recession phase of the business cycle. In Sustainable and Responsible Entrepreneurship and Key Drivers of Performance (pp. 136–146). IGI Global. https://doi.org/10.4018/978-1-7998-7951-0.ch008
Skripsiana, N. S., Heriyani, F., & Nursantari, W. (2024). Analysis of Education and Knowledge’s Relationship on Worker Behavior in Waste Processing and Disposal in The Sasirangan Home Industry in Banjarmasin. Berkala Kedokteran, 20(1), 85–92. https://doi.org/10.20527/jbk.v20i1.18904
Tia, R., Mahdi, M. F., & Hayati, N. R. (2022). Pengaruh Keterlibatan Kerja Pegawai Terhadap Kinerja Karyawan Saat Masa Pandemi Covid-19. Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 9(3), 422–434. https://doi.org/10.37606/publik.v9i3.364
Ulhaq, M. D., Murniningsih, R., & Ibrahim, M. W. (2024). Pengaruh Efikasi Diri, Komitmen Organisasi, dan Kelelahan Kerja terhadap Kinerja Karyawan (Studi Empiris pada Karyawan UMKM di Kota Magelang). UMMagelang Conference Series, 1(1), 540–545. https://doi.org/10.31603/conference.12039
Vernandia, A. L., Boyas, J. R., Putrihadiningrum, D. C., Nahdlatul, U., & Sidoarjo, U. (2025). Pengaruh Orientasi Kewirausahaan dan Kompetensi Kewirausahaan Terhadap Kinerja Usaha Umkm Batik di Sidoarjo. PUBLIK: Jurnal Manajemen Sumber Daya Manusia, Adminsitrasi Dan Pelayanan Pub, 12(2), 848–862. https://doi.org/https://doi.org/10.37606/publik.v12i2.1816
Yuli, Y. R., Dyah Sri Wulandari, Linda Kusumawati, Firza Ariza, & Rey Melvin Resubun. (2023). Pelatihan Strategi Pemasaran dan Pelestarian Kain Sasirangan Pada Kaum Milenial di Kota Banjarmasin. Jurnal Pengabdian Eksplorasi Humaniora, 1(1),
Refbacks
Copyright (c) 2025 Bustani Bustani, Mohdari Mohdari, Jumangin Jumangin
This work is licensed under a Creative Commons Attribution 4.0 International License.
______________________________________________________________________________________________
Journal of Research in Social Science And Humanities
Published by Utan Kayu Publishing
Email: jurnal.jrssh@gmail.com